Ufone to bring its own online shopping portal, Umall

Considering the quickly changing shopping patterns among the Pakistani people, Ufone is taking a step into ecommerce by bringing its own online shopping portal. The portal will be named ‘Umall’. It is currently in beta stage. Umall will be offering an array of products with several payment options and consumer-friendly return policies.

It’s for the first time that a Pakistani telecom operator is involving itself in ecommerce business. Umall would be a B2C portal. It means all sorts of businesses can use Umall to sell their products online. Ufone is considering the loopholes in its competitive services i.e. Daraz.pk and Kaymu.pk etc. So that, same drawbacks and loopholes are not found in its own venture Umall. The portal will be offering 7-day return police as well as replacement of the products and money back guarantee if the product is not upto the requirement of the customer. Following are the highlights of Umall shopping venture:

  1. Free shipping on order over Rs. 2,500
  2. 7-day return policy
  3. Replacement of one product with another
  4. Money back guarantee (into the buyer’s Upaisa account)
  5. Protection to provide peace of mind for buyers regarding their payments, delivery and quality of product as per description
  6. 24/7 Customer Services over Voice and Chat
  7. Call for support: 03311003333
  8. Umall app

The products on Ufone shopping service will be offered from ten categories; Clothes, Electronics, Apparel & Accessories, Home & Garden, Bags & Shoes, Jewelry & Watches, Automotive, Beauty & Health, Toys, Kids & Baby and Sports & Entertainment. Besides these, Ufone will also feature dedicated portals for big brands.

Currently, Umall offers these three payment methods for its customers:

  • Cash on Delivery (COD)
  • UPaisa Mobile Account
  • Payment through UPaisa shop

Ufone is working to add more payment solutions to its service. This includes debit cards, credit cards, prepaid cards etc. Once you place an order, the order will be confirmed by Umall CSR through an outbound call.

Ufone will enable its users to enjoy online experience on mobile with Umall app. Umall app is available for Android for free. With the app, the users will be able to purchase online, track their placed orders, get alerts of new products and offers, review and rate their favorite products.

The venture will be soon going public. Visit www.umall.pk, browse the site and share your thoughts regarding it. You can get Umall app from here.

Post Author: Taha Munir